F.A.Q
What is your return policy?
All sales are final. We do not accept returns or exchanges. Please carefully review your order before completing the purchase. If you experience any issues with your order, feel free to contact us at sunshinetradingcomail@gmail.com and our customer support team will be happy to assist you.
Do you offer any discounts or promotions?
Yes! You can reserve the right to receive 10% off at our partner store, TAAilor Shop. TAAilor specializes in customizing, repairing, and transforming garments in ways you might never have thought possible. Simply reach out to us for more details on how to redeem your discount!
How long will it take to receive my order?
Order processing typically take within 3-5 business days. Once your order has shipped, you will receive tracking information. Delivery times depend on your location, but most domestic orders arrive within 5-7 business days.
Can I change or cancel my order?
We process orders quickly, but if you'd like to make changes or cancel your order, please contact us within 24 hours. After that, we may not be able to make changes, but we can guide you through the return process once your order arrives.
How do I know my order was received?
Once you've placed your order, you'll receive a confirmation email containing your order details. If you don't receive this email within a few minutes, please check your spam folder or contact our support team for assistance.
What payment methods do you accept?
We accept most major credit cards, PayPal, and Apple Pay. All transactions are processed securely through our payment partners, ensuring a safe shopping experience.
Do you offer international shipping?
Yes! We offer international shipping to most countries. Shipping fees and times vary depending on your location. Please check our shipping policy for more details.
How can I contact customer support?
If you have any questions or need assistance with your order, please reach out to our customer support team via email at sunshinetradingcomail@gmail.com. We’re happy to help with any inquiries you may have!