Shipping policy
Thank you for shopping with us! We're excited to bring you a curated selection of vintage treasures. Please review our shipping policy to ensure a smooth and pleasant experience when purchasing from our store.
Processing Time
Each item in our shop is carefully sourced and inspected for quality before being shipped. Orders are typically processed within 2–5 business days. Please note that because we specialize in vintage items, certain pieces may require extra care in packing and handling, which could slightly extend the processing time.
Shipping Methods and Rates
We offer a variety of shipping options to accommodate your needs:
- Standard Shipping: 5-7 business days (domestic)
- Expedited Shipping: 2-3 business days (domestic)
- International Shipping: 7-21 business days (depending on the destination)
Shipping rates are calculated at checkout based on the weight and size of your order, as well as your delivery location. We strive to keep our shipping costs as reasonable as possible and offer flat-rate options where available.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package’s journey. If you have any concerns or need assistance with tracking, please don’t hesitate to contact us.
International Shipping
We’re happy to ship vintage finds worldwide! Please be aware that international orders may be subject to customs fees or import taxes depending on your country’s regulations. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more details.
Shipping Delays
While we make every effort to ship your order promptly, please note that shipping carriers may experience delays, especially during peak seasons or due to unforeseen circumstances. We appreciate your understanding and patience in these situations.
Address Accuracy
Please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for delays or missing packages due to incorrect or incomplete addresses.
Lost or Damaged Items
If your item is lost or damaged during transit, please contact us immediately. We will work with the carrier to investigate the issue and ensure that you receive a resolution.
Returns and Exchanges
Due to the unique nature of vintage items, all sales are final. However, if you receive an item that is significantly not as described or damaged during shipping, please contact us within 7 days of receiving your order, and we will do our best to resolve the issue.
Contact Us
If you have any questions about shipping, please feel free to reach out to our team at [email address] or [phone number]. We’re here to help!